Support Center
Get help and support for our services. Find answers, guides, and connect with our support team.
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Frequently Asked Questions
API
How do I access and use the API?
You can access our API by creating an account and generating an API key from your dashboard. Full documentation with examples is available in our API Reference section.
Billing
What are the available pricing plans?
We offer Free, Pro, and Enterprise plans. The Free plan includes 100 API calls per month. Visit our Pricing page for detailed feature comparisons and upgrade options.
Technical
How do I report an issue or bug?
You can report issues directly through our support portal, or email support@thuliyamai.com. Please include screenshots, error messages, and steps to reproduce the issue.
Integration
Where can I find integration guides and tutorials?
Check our Documentation section for comprehensive guides, or visit our Video Tutorials library for step-by-step visual guides on integration and usage.
Security
Is my data secure and private?
Yes, we use end-to-end encryption and never store sensitive data. All communications are secure, and we comply with global data protection regulations.
Performance
How long does it take to get API responses?
Average response time is under 3 seconds for most endpoints. For batch processing, results are typically available within 30-60 seconds depending on volume.
Documentation
Complete guides and API references
Video Tutorials
Step-by-step visual guides
Community Forum
Get help from other users
FAQ Library
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