Support Center

Get help and support for our services. Find answers, guides, and connect with our support team.

Email Support

Get detailed assistance via email with our support team

ariharankc@gmail.com
Within 24 hours

Frequently Asked Questions

API
How do I access and use the API?
You can access our API by creating an account and generating an API key from your dashboard. Navigate to Settings → API Keys to generate your unique key. Use this key in the Authorization header of your requests: `Authorization: Bearer YOUR_API_KEY`. Full documentation with examples is available in our API Reference section.
Billing
What are the available pricing plans?
We offer three pricing tiers: Free, Pro, and Enterprise. The Free plan includes 100 API calls per month. Pro plan starts at $29/month with 5,000 API calls. Enterprise plan offers custom solutions with volume discounts. Visit our Pricing page for detailed feature comparisons and upgrade options.
Technical
How do I report an issue or bug?
You can report issues directly through our support portal, or email ariharankc@gmail.com. For faster resolution, please include: 1) Screenshots of the error, 2) Exact error messages, 3) Steps to reproduce the issue, and 4) Your browser/OS version. Our team typically responds within 24 hours.
Integration
Where can I find integration guides and tutorials?
Check our Documentation section for comprehensive guides, or visit our Video Tutorials library for step-by-step visual guides on integration and usage. We provide detailed examples for Python, JavaScript, and other popular programming languages. Start with our 'Getting Started' guide for a smooth onboarding experience.
Security
Is my data secure and private?
Yes, we use end-to-end encryption and never store sensitive data. All communications are secured with TLS 1.3. We comply with GDPR, CCPA, and other global data protection regulations. Your data is processed in memory and never persisted to disk. For more details, see our Security page.
Performance
How long does it take to get API responses?
Average response time is under 3 seconds for most endpoints. For batch processing, results are typically available within 30-60 seconds depending on volume. We provide real-time status updates for longer-running jobs. Check our Status page for current system performance metrics.

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If you can't find what you're looking for, our support team is ready to help. Contact us for personalized assistance with any questions or issues.